Empowering Leasing & Rental respects your privacy and is committed to protecting the personal information of our customers, website visitors, and users of our services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, make a rental reservation, rent or lease a vehicle, submit an application, or otherwise use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Depending on how you interact with Empowering Leasing & Rental, we may collect the following types of information:

• Full name
• Date of birth
• Mailing and residential address
• Telephone number
• Email address
• Driver’s license information
• Vehicle and rental information
• Insurance information
• Emergency contact information
• Other information necessary to provide our services

When you make a payment or provide payment information, we may collect information necessary to process the transaction. Payment information may be processed through third-party payment processors.

We may not directly store complete credit or debit card numbers when payment processing is handled by a third-party payment provider.

We may collect information relating to your rental or lease, including:

• Rental dates and times
• Vehicle identification information
• Mileage
• Rental charges and payment history
• Vehicle condition information
• Pick-up and return information
• Damage or incident information

Certain vehicles operated or rented by Empowering Leasing and Rental may be equipped with GPS or other vehicle-monitoring technology.

Where applicable, we may collect information such as:

• Vehicle location
• Vehicle movement
• Mileage
• Vehicle status
• Trip or route information
• Other information generated by vehicle-monitoring equipment

We may use this information for legitimate business purposes, including vehicle recovery, fleet management, security, theft prevention, maintenance, compliance with rental or lease agreements, and protecting our vehicles, customers, employees, and property.

When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information

We may use cookies and similar technologies to help operate, secure, analyze, and improve our website.

We may use personal information for purposes including:

• Processing rental and lease reservations
• Providing and managing our services
• Verifying customer identity and eligibility
• Verifying driver’s-license and insurance information
• Processing payments
• Communicating with customers
• Managing vehicles and our rental fleet
• Preventing fraud, theft, misuse, or unauthorized use of vehicles
• Recovering vehicles when permitted by applicable agreements and law
• Using GPS or vehicle-monitoring information where applicable
• Responding to customer inquiries
• Providing customer support
• Maintaining business and financial records
• Improving our website and services
• Sending service-related communications
• Sending marketing communications where permitted by law
• Complying with applicable laws, regulations, court orders, and legal processes
• Protecting our rights, property, customers, employees, and business

We may share personal information when reasonably necessary to operate our business and provide our services.

Depending on the circumstances, information may be shared with:

• Payment processors
• Website hosting and technology providers
• Vehicle-tracking and GPS providers
• Insurance companies and insurance-related service providers
• Business partners and service providers
• Vehicle maintenance and repair providers
• Legal, accounting, and professional advisors
• Government agencies or law-enforcement authorities when legally required or permitted
• Courts or other parties in connection with legal proceedings
• Companies involved in preventing fraud or recovering vehicles

We do not sell or rent your personal information to third parties for their own direct marketing purposes unless disclosed to you and permitted by applicable law.

Because vehicle rentals and leases may require verification of a customer’s identity and driving eligibility, we may request and process driver’s-license and identification information.

This information may be used to verify your identity, confirm eligibility to rent or lease a vehicle, prevent fraud, comply with legal requirements, and protect our vehicles and business.

Customers should only provide accurate and lawful information.

Some Empowering Leasing & Rental vehicles may use GPS or other tracking technology.

When applicable, customers may receive additional information about vehicle tracking through rental or lease agreements, disclosures, or other communications.

GPS information may be used for legitimate business and security purposes, including locating vehicles, preventing theft, recovering vehicles, monitoring vehicle use as permitted by the applicable rental or lease agreement, and managing our fleet.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, computer system, or method of storing information can be guaranteed to be completely secure.

You understand that providing information electronically involves some level of security risk.

Our website or services may contain links to or integrate with third-party websites, applications, payment processors, booking platforms, GPS providers, insurance providers, or other services.

Those third parties may collect and process information according to their own privacy policies and terms.

Empowering Leasing & Rental is not responsible for the privacy practices or security practices of third-party websites or services that we do not control.

We may communicate with you by telephone, email, text message, or other available methods regarding your rental, lease, reservation, payment, account, vehicle, or other services.

Where permitted by law, we may also send promotional or marketing communications.

You may opt out of certain marketing communications by following the unsubscribe instructions provided in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue sending necessary service-related communications.

Our services are not directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

We may retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain business records
• Complete transactions
• Resolve disputes
• Prevent fraud
• Comply with legal and regulatory obligations
• Enforce agreements
• Protect our business and customers

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to request information about how your information is used or disclosed.

Requests may be subject to applicable legal limitations, identity verification requirements, and exceptions.

To make a privacy-related request, please contact Empowering Leasing & Rental using the contact information provided below.

Empowering Leasing & Rental is based in Indiana and seeks to comply with applicable Indiana privacy and consumer-protection laws.

Privacy rights may vary depending on the information involved and the circumstances in which it was collected.

Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we may update the “Effective Date” at the beginning of this Privacy Policy.

We encourage you to periodically review this Privacy Policy for updates.

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact: